FAQ

A: The beauty of an RCS card is that you can use it at any RCS retailer countrywide, giving you over 15,000 shops to choose from.

A: It’s so easy! Simply fill in our online application. Otherwise, give us a call at 0861 SAY RCS to find out where your nearest shop is and you can go in-store and fill in an application form there.

A: There is only one way to find out contact us! It is possible that you will be able to get an RCS card if other institutions turned you down. RCS have their own unique credit granting criteria, which complies with the National Credit Act.

A: RCS brings you specially negotiated exclusive offers from our many retail partners each month.

A: Call us on 0861 SAY RCS (729 727) and one of our consultants will assist you

A: Paying via debit order is the simplest and most convenient way to pay any account – no long queues, no looking for your card when making a payment. You can also pay your account at selected retailers or via EFT. Our bank account details are - Bank: Standard Bank Account Name: RCS Cards Account Number: 061234745 Branch Code: 051001 Reference: 19 digit RCS Account Number

A: No need to call, just dial *120*727*your 19 digit card number followed by #. The details will be sent to you and it will only cost you 20c! Example: *120*727*1234567891234567891#

A: No, RCS does not provide duplicate cards for family members

A: Report it immediately to our contact centre (0861 SAY RCS) where one of our friendly consultants will assist you.

A: Call us on 0861 SAY RCS - one of our consultants will request certain information from you to process your credit limit request. Your request will be subject to our affordability criteria (income, expenses) and will give you an immediate response.

A: To apply for an RCS card, you must be 18 years of age or older, earn a minimum salary of R1,000 per month, have a valid SA ID number and be a South African citizen, have your employment details (if self-employed , proof of income is required - last 3 months bank statements), have your income and expense details available, have at least one landline number, not be under debt review or have any debt-counselling applications pending, not have been placed under administration or sequestration, have your banking details on hand as debit order payments are compulsory for all RCS card applications approved online. You will therefore be required to complete the debit order section on the application form.