Q: Why should I apply for an RCS card?
A: The beauty of an RCS card is that you can use it at any RCS retailer countrywide, giving you over 15,000 shops to choose from.
Q: How do I get an RCS card?
A: It’s so easy! Simply fill in our online application. Otherwise, give us a call at 0861 SAY RCS to find out where your nearest shop is and you can go in-store and fill in an application form there.
Q: I have applied for other cards and was turned down. Will I be able to get an RCS card?
A: There is only one way to find out contact us! It is possible that you will be able to get an RCS card if other institutions turned you down. RCS have their own unique credit granting criteria, which complies with the National Credit Act.
Q: What are the benefits of an RCS card?
A: RCS brings you specially negotiated exclusive offers from our many retail partners each month.
Q: What will an RCS card cost me?
A: Call us on 0861 SAY RCS (729 727) and one of our consultants will assist you
Q: What is the easiest way to pay my account?
A: Paying via debit order is the simplest and most convenient way to pay any account – no long queues, no looking for your card when making a payment. You can also pay your account at selected retailers or via EFT. Our bank account details are - Bank: Standard Bank Account Name: RCS Cards Account Number: 061234745 Branch Code: 051001 Reference: 19 digit RCS Account Number
Q: What is the quickest way to check my account details?
A: No need to call, just dial *120*727*your 19 digit card number followed by #. The details will be sent to you and it will only cost you 20c! Example: *120*727*1234567891234567891#
Q: Can I have more than one card per account (one for my wife, husband and child)?
A: No, RCS does not provide duplicate cards for family members
Q: What should I do if I lose my card or if it is stolen?
A: Report it immediately to our contact centre (0861 SAY RCS) where one of our friendly consultants will assist you.
Q: What should I do if I would like a credit limit increase?
A: Call us on 0861 SAY RCS - one of our consultants will request certain information from you to process your credit limit request. Your request will be subject to our affordability criteria (income, expenses) and will give you an immediate response.
Q: What do I need in order to apply for an RCS card?
A: To apply for an RCS card, you must be 18 years of age or older, earn a minimum salary of R1,000 per month, have a valid SA ID number and be a South African citizen, have your employment details (if self-employed , proof of income is required - last 3 months bank statements), have your income and expense details available, have at least one landline number, not be under debt review or have any debt-counselling applications pending, not have been placed under administration or sequestration, have your banking details on hand as debit order payments are compulsory for all RCS card applications approved online. You will therefore be required to complete the debit order section on the application form.